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Live Chat

Live Chat is available Monday to Friday from 9:00 AM ET to 5:00 PM ET. Chats are limited to registration and login assistance for the Stakeholder Enterprise Portal (SEP). Specific details about a Veteran's claim cannot be discussed.


See our FAQs and User Guides section for more information.

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VA Accredited Attorneys and Claim Agents now have access to SEP. For more information on the features available or for help, please review the FAQs and User Guides page.

Veterans Service Organizations (VSO) submission of the 526ez application on behalf of Veterans is now available.

The new 2013-2014 Compensation and Benefit Rates are now available.

About SEP

The SEP (Stakeholder Enterprise Portal) is a single, secure entry portal that provides VA partner organizations and external stakeholders access to the web-based systems they need to assist Veterans, Reservists, members of the National Guard, and their dependents.